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The deposit of $250 per person is non-refundable.

Not turning up will result in loss of deposit.

Upon booking, the customer engages the services of Skydive Langkawi to provide skydiving on the booked date if weather conditions (or other factors*) are appropriate, or another date if weather conditions (or other factors*) are not appropriate. If the weather conditions (or other factors*) are not appropriate, rendering skydiving unsafe (as decided by Skydive Langkawi Safety Officer), the deposit will be transferred to a date agreed upon between Skydive Langkawi and the Customer. We try to be as flexible as possible with rescheduling, however rescheduling will be subject to our other booking commitments. If the customer is unable to make themselves available for rescheduling, the deposit is not refundable. The client understands that in making an attempt to provide skydiving on the booked date, Skydive Langkawi has provided part of the service. *Other factors may include: In rare circumstances, Equipment such as aircraft require unscheduled maintenance, which in rare occasion, can affect our ability to provide our services; Our staff have rare and unique skills. An unfit staff member at short notice can affect our ability to provide our services.

If you need to change your booking date, we require at least 48 hours notice, however we would appreciate as much notice as possible. Loss of deposit will result for rescheduling with less than 48 hours notice.

This is a half-day activity. Due to the nature of skydiving, delays and changing booking times are often required. Be aware that planning to complete your jump on time can often disappoint. We can often experience delays due to weather or air traffic. As a result, it will be considered a last minute cancellation if you have not allowed half the day to complete the jump, and deposits will be forfeited. (We put your safety first and your schedule second at Skydive Langkawi).

We will ensure groups who have booked together remain as a group, however, group bookings made separately will show as individual bookings and therefore we ask to be notified at your earliest convenience following change.

In the unlikely event of a faulty DVD/Photo package, a full refund of the cost of the DVD/Photo package will be provided.

Additional costs do apply if clients weigh over 90kg. ($25 for 90-94kg, $45 for 95-99kg & $70 for 100+kg ). Please let us know if over 100kgs. All clients are weighed on day of jump and charged where appropriate. These charges can be pre-paid.

Acceptance of these Terms and Conditions will be assumed unless we hear otherwise from the customer within 48 hours of the booking confirmation email being received.

Exemption from these Terms and Conditions (part or in full) is at the discretion of Skydive Langkawi and must be agreed upon at time of booking or within 48 hours of the booking confirmation email being received.

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